Internet Explorer for price drop down.

  • csdance
    Asked on December 13, 2016 at 10:15 PM

    Our form on: http://csdance.org/season-tickets/ works on all browser except Internet Explorer. The price calculator only shows 0. Does Jotforms no longer work with Internet Explorer?

     

     

    Jotform Thread 1010805 Screenshot
    Page URL: http://csdance.org/season-tickets/
  • Chriistian Jotform Support
    Replied on December 14, 2016 at 12:24 AM

    I checked your website on IE and I can confirm that the total for the payment field is not working properly.

    Internet Explorer for price drop down Screenshot 30

    However, when I check your form using its direct URL (http://www.jotform.us/form/63227556716158), it appears that the Total calculates correctly on Internet Explorer. Jotform should also work in Internet Explorer.

    Internet Explorer for price drop down Screenshot 41

    Perhaps there is a script on the page that is causing the issue with the Total field in Internet Explorer. Can you please try using the iFrame embed code to embed the form to your page? Here's how: Getting the form iFrame code. Alternatively, you can also try using our Embed Form Plugin instead. Here's the link to the guide: Embed JotForm in Wordpress using the Embed Form Plugin

    Please let us know if the issue still persists.
    Thank you.