How to add comments or mention in Jotform Inbox?

  • Artika
    Asked on December 18, 2023 at 8:46 AM

    Are there any notifications or alert mechanisms in place to inform users about new comments or replies within Jotform Inbox, ensuring timely communication among team members? Regard Telkom University

  • Waqas JotForm Support
    Replied on December 18, 2023 at 9:23 AM

    Hi Artika,

    Thanks for reaching out to Jotform Support. The Share feature is a great way to share your Inbox page with other people. Using Share Settings, you can make it so that other people can easily edit the submissions on the Inbox page. Let me show you how to set that up:

    1. On your Jotform Inbox page, click on the Share button on the top-right side of the page.
    2. In the Share This Inbox window, click on Settings.
    3. In the Settings window, click on Private Access
    4. Scroll down the list and click on Collaborator in the Permissions section, and then click on Go Back.
    5. In the Share This Inbox window, click on Copy Link to share your Inbox page via email or use the Invite By Email option.

    How to add comments or mention in Jotform Inbox? Image 1 Screenshot 50

    How to add comments or mention in Jotform Inbox? Image 2 Screenshot 61

    You can also use @ to mention if they are collaborators. Check out my screenshot below:

    How to add comments or mention in Jotform Inbox? Image 3 Screenshot 72

    How to add comments or mention in Jotform Inbox? Image 4 Screenshot 83

    Give it a try and reach out again if you have any other questions.