How to Add Comments in Jotform Inbox

November 30, 2022

In Jotform Inbox, you can add comments and replies to a submission that appears at the bottom of the entry. You can easily communicate with your colleagues when you share your form inbox with them to collaborate.

inbox-comments-min.png

Adding General Comments

A general comment is when you add a comment to the submission entry itself. Here’s how:

  1. Select the entry in the left panel.
  2. Click on Comment in the upper-right corner.
  3. Type in your comment then click on Comment at the bottom.
inbox-general-comment-min.png

Adding Inline Comments

Inline comments are for adding comments to entry answers. Here’s how:

  1. Select the entry in the left panel.
  2. Hover your mouse over the question & answer row you want to comment on.
  3. Click on its comment icon.
inbox-inline-comment-icon-min.png
  1. In the popup box, enter your comments then click on Comment.
inbox-inline-comment-button-min.png

Replying to Comments

Aside from viewing, anyone who has collaborator access to the inbox can also reply to comments. Here’s how:

  1. Click on the comment’s vertical ellipsis icon.
  2. Choose Reply.
inbox-comment-reply-min.png
  1. Enter your reply then click on the Reply button.
inbox-comment-post-reply-min.png
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