How to Add Comments in Jotform Inbox

July 20, 2023

In Jotform Inbox, you can add comments and replies to submissions and data. Easily communicate with your colleagues when you share your form inbox to collaborate.

Entry comments in Jotform Inbox

Adding General Comments

A general comment is when you add a comment to a submission itself.
To add a general comment

  1. In the left pane, choose an entry.
  2. Select Comment in the upper-right corner.
  3. Enter your comment, then select Comment at the bottom.
Steps to add a general comment in Jotform Inbox

Adding Inline Comments

Inline comments are for adding comments to a submission’s answers.
To add an inline comment

  1. Choose a submission in the left pane.
  2. Select the entry answer’s comment icon.
The entry answer's comment icon in Jotform Inbox
  1. Enter your comments in the dialog, then select Comment.
The inline comment dialog in Jotform Inbox

Replying to Comments

Aside from viewing, anyone who has collaborator access to your inbox can also reply to comments.
To reply to a comment

  1. Select the comment’s three-dot icon.
  2. Select Reply from the menu.
inbox-comment-reply-min
  1. Enter your reply, then select Reply.
Arrow guides to post a reply in Jotform Inbox
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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