What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When someone clicks on the Jotform on our website, they receive a message that the form is over quota.

    Asked by Mass Agriculture in the Classroom  on December 14, 2016 at 08:12 PM

     What does this mean?  Never happened before.  What is over quota?



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    JotForm Support

    Answered by Chriistian on December 14, 2016 at 10:49 PM

    It appears that your account massaginclassroom has exceeded the limits of payments received per month. Free accounts can receive 10 payments from their forms per month, and since your account has exceeded that limit, your account is now over quota.

    To resolve this, you will have to wait until the first day of the next month (January 1st) for the submission counter to reset to 0. Alternatively, you can choose to upgrade your account to one of our subscription plans to increase the limits on your account. You can check out our pricing plans here: https://www.jotform.com/pricing

    Please let us know if you need further assistance.