- nicholekathreenAsked on December 15, 2016 at 08:06 PM
How do I keep getting in the bounce email situation? Is it because it's aol?
- JotForm SupportKiranAnswered on December 15, 2016 at 11:37 PM
Generally, the email addresses are added to the bounce list if the emails sent are repeatedly failing to deliver to the address. This may be also possible due to the strict DMARC policy of AOL. Please refer to the blog post below from AOL about their DMARC policy.
If your email address is continuously added to the bounce list, you may consider setting up SMTP email address to send the notifications/auto-responders. Also, please check the following guide that can help you with troubleshooting email delivery issues.
Hope this information helps!