My form isn't working on my website - says Please Wait...

  • mkudera
    Asked on December 16, 2016 at 9:05 PM

    I have a form on my site and it was properly used once, but now when you hit send, it says "please wait". Can you please help me out with this?

     

    Meghan

     

    Jotform Thread 1013947 Screenshot
  • Charlie
    Replied on December 17, 2016 at 10:39 AM

    I cloned your form and tested it on my end, but I am unable to replicate the problem. I presume it is somehow related on how your form is embedded on your website.

    Could you please try re-embedding the form using the iFrame embed code instead? You can get your form's iframe code by following this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Make sure to remove the old embed code before adding the new one. 

    Let us know if that works.