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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form isn't working on my website - says Please Wait...

    Asked by mkudera on December 16, 2016 at 09:05 PM

    I have a form on my site and it was properly used once, but now when you hit send, it says "please wait". Can you please help me out with this?

     

    Meghan

     

    Page URL:
    http://earnesteats.com/3616-2/

    Screenshot
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    JotForm Support

    Answered by Charlie on December 17, 2016 at 10:39 AM

    I cloned your form and tested it on my end, but I am unable to replicate the problem. I presume it is somehow related on how your form is embedded on your website.

    Could you please try re-embedding the form using the iFrame embed code instead? You can get your form's iframe code by following this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Make sure to remove the old embed code before adding the new one. 

    Let us know if that works.