My form isn't working on my website - says Please Wait...

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    mkudera
    Asked on December 16, 2016 at 09:05 PM

    I have a form on my site and it was properly used once, but now when you hit send, it says "please wait". Can you please help me out with this?

     

    Meghan

     

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    Charlie
    Answered on December 17, 2016 at 10:39 AM

    I cloned your form and tested it on my end, but I am unable to replicate the problem. I presume it is somehow related on how your form is embedded on your website.

    Could you please try re-embedding the form using the iFrame embed code instead? You can get your form's iframe code by following this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Make sure to remove the old embed code before adding the new one. 

    Let us know if that works.