- Josh_McGuireAsked on December 19, 2016 at 12:38 AM
Sorry I would like a refund for the 30 day thing. We decided not to go on the route, we were working on the backend for a for, but we've had a hard time.
- JotForm SupportChriistianAnswered on December 19, 2016 at 03:12 AM
I checked your account and I noticed that you are currently in a Bronze Yearly. Please cancel it your PayPal Subscription, here's a guide on How Can I Cancel My PayPal Subscription.
We would like to inform you that cancelling your account will downgrade your subscription to Free. We will issue a refund as per request. Please wait 5 to 7 days for the refund to reflect in your account.
Do get us back if you need further assistance.