Problems with Jotform embed code Wordpress

  • Jonathan
    Asked on December 19, 2016 at 9:25 PM

    Hi, I'm trying to embed my client's jotform onto a page on his website. While the form appears on the page, it seems to be stalling during the "Submit" process. If you could advise on resolving the issue I'd appreciate it. Thanks!

     

    Page link: http://www.teamgsdhawaii.com/leasing-questionnaire/.

    Page URL: http://www.teamgsdhawaii.com/leasing-questionnaire/
  • John_Benson
    Replied on December 20, 2016 at 1:36 AM

    Hello,

    I checked your website and I was able to replicate the issue. I was also stuck in the Submit button. See the screen capture below:

    Problems with Jotform embed code Wordpress Image 1 Screenshot 20

    However, when I did a test submission to your form direct link, it submits successfully. Please try this, re-embed your form using iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Please try it and let us know how it goes.

    Thank you.

     

  • Jonathan
    Replied on December 20, 2016 at 3:45 AM
    Thanks for your help, everything seems to be working fine now.
    Mahalo,
    Jonathan Zane
    Creative Marketing & Graphic Design
    Email: jonathan@eiendesignstudio.com | PH: (808)
    927-5866
    www.eiendesignstudio.com
    ...