Form Embed: Form not showing on Google sites

  • tgiesbers
    Asked on December 20, 2016 at 8:45 AM

    The site is here:  https://sites.google.com/a/arthuracademy.org/waa-club-appl/.  I'm using my "WAA Club Application" JotForm.  This site and form are clones of five other sites which work fine.  I followed the instructions for setting up a new widget via URL & Form ID on Google, like I did for the other five sites, but all I get is a white box.

  • Chriistian Jotform Support
    Replied on December 20, 2016 at 8:59 AM

    Hi there,

    I currently am unable to check the webpage you have provided. Can you please give access to support@jotform.com?

    We will be waiting for your permission.

    Regards.

  • tgiesbers
    Replied on December 20, 2016 at 9:45 AM
    Done. Sorry!

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    Tim Giesbers tim.giesbers@comcast.net 503.201.6292

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  • Chriistian Jotform Support
    Replied on December 20, 2016 at 10:09 AM

    I was now able to access the link you provided (https://sites.google.com/a/arthuracademy.org/waa-club-appl/) and I was able to see the issue. The form was not displayed on the site, only a white box is displayed.

    Form Embed: Form not showing on Google sites Image 1 Screenshot 40

     

    As per checking, you have embedded this form to your site: http://jotform.net/jsform/62826587272163.

    Form Embed: Form not showing on Google sites Image 2 Screenshot 51

    However, when I checked the form, the form is currently unavailable.

    Form Embed: Form not showing on Google sites Image 3 Screenshot 62

    It seems that you have disabled your form. Can you try to enable the form and see if this will fix the issue?

     

    We will wait for your response.
    Regards.

  • tgiesbers
    Replied on December 21, 2016 at 8:45 AM
    Weird, I never had to do that before. That worked, though – thanks!

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    Tim Giesbers tim.giesbers@comcast.net 503.201.6292

    ...
  • Elton Support Team Lead
    Replied on December 21, 2016 at 8:49 AM

    Glad to hear that this is now fixed.

    Cheers!