What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is not saving changes

    Asked by Hanami on December 20, 2016 at 01:54 PM


    After updating form I still see the old version (even in preview) 



    Page URL:

  • Profile Image
    JotForm Support

    Answered by AIDAN on December 20, 2016 at 02:49 PM

    Could you please clear your form cache and try again? https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache


    Please get back to us if the problem still exists. Thank you in advance.

  • Profile Image

    Answered by Hanami on December 21, 2016 at 07:00 AM

    Thanks, done it. It worked!


    Happy Holidays!