In our enterprise Jotform account we see only reCAPTCHA and JotCaptcha, no hCaptcha

  • Michael Kane
    Asked on December 20, 2023 at 9:44 PM

    In our enterprise Jotform account we see only reCAPTCHA and JotCaptcha, no hCaptcha. I don't need it, just wondering why we don't see it. I advise one of our teams that have their own Bronze account, wanted to know what options they have.

    Page URL: https://www.jotform.com/help/205-how-to-add-a-captcha-field/
  • Lyla JotForm Support
    Replied on December 21, 2023 at 2:17 AM

    Hi Michael,

    Thanks for reaching out to Jotform Support. Jotform has three types of CAPTCHAs: hCAPTCHA, reCAPTCHA, and JotCAPTCHA. You can change the CAPTCHA type from the element’s Properties panel. Please refer to the screenshot below:

    In our enterprise Jotform account we see only reCAPTCHA and JotCaptcha, no hCaptcha Image 1 Screenshot 20As you have an Enterprise account, you can create a ticket for Enterprise Support here. We have a dedicated Enterprise Support Team to help you. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

    Thanks for your patience and understanding, we appreciate it.