What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The free version, is it 100 submissions per month or year..?

    Asked by HelsingeFodbold on December 28, 2016 at 07:26 AM

    If its per year, then we have a problem.. because we do not recive the email answers anymore..

     

    Br

    Lasse Dideriksen

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    JotForm Support

    Answered by liyam on December 28, 2016 at 07:48 AM

    Hello,

    The 100 submissions is on a monthly basis. The counter resets every 1st day of the month. 

    I have checked your email history but I did not find any failed email deliveries. Can you please check your spam folder if in case that the emails you are missing have landed there? Aldo, can you share with us the specific email address which you say you are not receiving emails?

    You may also check your email history by following the steps from this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Thanks.

  • Profile Image

    Answered by HelsingeFodbold on December 28, 2016 at 08:45 AM
    Hi again

    We are sending to these two mail addresses and it looks like that for the last week or so, we receive some and some we don’t..

    I just made a test for more than an hour ago, and we have received nothing on the two mails..

    Klubsekretariat@helsingefodbold.dk
    HFBestyrelsen@HelsingeFodbold.dk


    Med venlig hilsen
    Lasse Dideriksen

    Helsinge Fodbold
    images1
    HUSK..!
    Hvis du ændre mail adresse eller tlf. nr.
    Så skal du også gøre det på MIT.DBU.DK


    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 28, 2016 at 08:50 AM

    Hi there,

    Since your latest post is about a different concern, I have moved it to a separate thread. Please see the thread here. We will attend to it shortly.