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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How I set up to attach a file when the submit button is clicked

    Asked by xagolab on December 28, 2016 at 07:55 AM

    Hello,

    As mentioned above, I had everything working on my test form (LOL) but somehow I forgot where I had setup to send an attachment, when the submit button is clicked.

    I had made some changes and I forgot where I had set up to attach an attachment when the submit button is clicked.  Sorry

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    JotForm Support

    Answered by candy on December 28, 2016 at 08:11 AM

    Hello again,

    As I have understood you want to set an "upload file" field to your form.

    Only you have to do is to add an upload file field as you can see the screenshot below:

    For further detailed information regarding "File Upload", please check the following document: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms 

    I hope this helps.

    If you need any further clarification, let us know.

    Thanks.

  • Profile Image

    Answered by xagolab on December 28, 2016 at 08:18 AM

    Actually not upload.  I had my test form working but somehow I broke it.

    All I want that the user enters their email and hit submit button.  The action on submit button should be to send the user an attachment that I have created in PDF.

    I had it working but since then I had made several changes and then deleted various conditional logic and in the process I lost what I had setup initially to attach the file on submit.

    It's not a live production form so I am not worried much but once I get everything setup correctly, the form will have proper name and it will go in production site.

    Thanks

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    JotForm Support

    Answered by Chriistian on December 28, 2016 at 08:38 AM

    Hi there,

    You can setup an autoresponder email and either send the PDF submission to your customer or your own PDF file. Please see steps below.

    Let us know if you need further assistance.

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    Answered by xagolab on December 28, 2016 at 08:45 AM

    Yes.  Now I remember.  That's what I was looking for.

    Next quick question.  I don't have to upload PDF somewhere for users to get the PDF.  Correct?  Also, the PDF will permanently reside here?  Because this will be an ongoing submission with attachment. 

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    JotForm Support

    Answered by Helen on December 28, 2016 at 09:01 AM

    Hi,

    If you set PDF Attachment from "NO" to "YES",with that enabled, your users will receive submission as PDF to their email.

    Now, you do not have to upload PDF to Attach File field. 

    If you have any questions or issue, feel free contact us.

  • Profile Image

    Answered by xagolab on December 28, 2016 at 09:03 AM

    Thank you.  If I have other questions, I will post a new thread.

     

    Thanks

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    JotForm Support

    Answered by Nik_C on December 28, 2016 at 09:05 AM

    On behalf of my colleagues, you're welcome.

    Of course, if you have any additional questions do not hesitate to contact us.

    Thank you!