What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How much am I paying now?

    Asked by Francine Calabrese  on December 29, 2016 at 10:44 AM

    Hi,

     

    I don't remember getting any monthly bills. I can't remember if I was charged an initial fee?  Please provide me the information if I was.

     

    Thanks,

    Francine Calabrese

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    JotForm Support

    Answered by Boris on December 29, 2016 at 11:32 AM

    I have checked the account associated to your email address, and I see it is account 25wallst, which is on a free plan. With a free account, you can have up to 5 active forms at any time, receive up to 100 monthly submissions, 10 payment submissions, and have up to 100 MB of upload space available.

    You can see the limits of our different plans on our pricing page:

    https://www.jotform.com/pricing

    Similarly, you can see your current usage by logging into your account, and then going to the Usage tab of its My Account page:

    https://www.jotform.com/myaccount/usage

    If you want to upgrade your account to one of our paid plans, you can upgrade it by following this guide:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Please let us know should you need any further clarifications. Thank you.