How much am I paying now?

  • Profile Image
    Francine Calabrese 
    Asked on December 29, 2016 at 10:44 AM

    Hi,

     

    I don't remember getting any monthly bills. I can't remember if I was charged an initial fee?  Please provide me the information if I was.

     

    Thanks,

    Francine Calabrese

  • Profile Image
    Boris
    Answered on December 29, 2016 at 11:32 AM

    I have checked the account associated to your email address, and I see it is account 25wallst, which is on a free plan. With a free account, you can have up to 5 active forms at any time, receive up to 100 monthly submissions, 10 payment submissions, and have up to 100 MB of upload space available.

    You can see the limits of our different plans on our pricing page:

    https://www.jotform.com/pricing

    Similarly, you can see your current usage by logging into your account, and then going to the Usage tab of its My Account page:

    https://www.jotform.com/myaccount/usage

    If you want to upgrade your account to one of our paid plans, you can upgrade it by following this guide:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Please let us know should you need any further clarifications. Thank you.