What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I add sub-users with their own log in info? So that they can only see their forms.

    Asked by CherieRamirez on December 30, 2016 at 01:39 PM
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    JotForm Support

    Answered by Jan on December 30, 2016 at 03:32 PM

    The sub-users actually have their own login credentials. In your Account Users page, you can edit the permissions if your sub-user can edit the form and view the submissions.

    Please refer to this guide for more information about sub-users, here's the link: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User.

    Hope that helps. If you are referring to a different issue, please let us know. Thank you.

     

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    Answered by CherieRamirez on January 03, 2017 at 10:34 AM

    What if I don't want them to view any forms execpt the ones they set up?

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    JotForm Support

    Answered by Jan on January 03, 2017 at 10:47 AM

    In the Account Users page, you can edit the permissions of your sub-users. Just checked the actions on the form you want to give access to. Here's an example:

    Don't forget to click the "Update" button once you're done.

    If you need further clarifications, let us know. Thank you.

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    Answered by CherieRamirez on January 04, 2017 at 11:59 AM

    Can the sub account user set up users to see their forms?

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    JotForm Support

    Answered by Jan on January 04, 2017 at 01:32 PM

    If your sub-users has a Free account, then they can have 1 sub-user. However, the forms in the main account that is shared in the 1st sub-user (your sub-user) cannot be shared on the 2nd sub-user (sub-user of your sub-user). 

    Let us know if you have any questions. Thank you.

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    Answered by CherieRamirez on January 04, 2017 at 02:19 PM

    So they have to share the forms by adding in the e-mails when creating the form, correct? 

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    JotForm Support

    Answered by Jan on January 04, 2017 at 05:24 PM

    Are you referring about the email notifications? Yes, you can send email notifications to multiple recipients. Here's a guide: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients.

    Hope that helps. Thank you.