As a Travel Advisor, we cannot collect client payment...we must collect card info and use it to pay our supplier. What is the work around for this si

  • Taraks Travels
    Asked on December 22, 2023 at 12:06 AM

    As a Travel Advisor, we cannot collect client payment...we must collect card info and use it to pay our supplier. What is the work around for this since you will not allow client to provide CC# on the forms?

  • Vanessa JotForm Support
    Replied on December 22, 2023 at 12:30 AM

    Hi Tarak Travels,

    Thanks for reaching out to us for help. You can collect the client information such as email address or contact number. After that, you can contact them and ask them directly about their credit card information.

    Unfortunately, you cannot use Jotform to collect sensitive information. You can check our terms of use for more information. Let us know if there’s anything else we can help you with.