"Incomplete values; There are incomplete fields in your submisssion" error displayed while submitting the form

  • Joseph DiLauro
    Asked on January 2, 2017 at 12:58 PM

    Jotform services my website submit form: blackpearlsealcoating.com

     

    Currently, if a customer wants to contact us through our website submit form, the same problem continues to occur. Once all the fields in the submit form have been properly filled out and submitted, an error screen continues to pop up stating the following: "INCOMPLETE VALUES; There are incomplete fields in your submisssion. Please go back and fix the problem." Though there are no errors in the submission, the error screen continues to pop up every time. I would much appreciate some assistance on correcting this problem. Please advise. Thank you..

     

    Sincerely, 

     

    Joe Di Lauro

    Black Pearl Sealcoating

    630 479-8616

  • Kiran Support Team Lead
    Replied on January 2, 2017 at 1:56 PM

    I have checked your web page and see that the form is embedded using Source code of the form. Please try re-embedding the form on your web page using default javascript embed method or iframe embed method which should be working fine.

    Please get back to us if you need any further assistance. We will be happy to help. 

     

  • Joseph DiLauro
    Replied on January 2, 2017 at 5:45 PM
    Thank you for your quick response. With regards to re-embedding the form on
    my webpage via the default javascript embed method link, I don't know where
    to access the toolbar which contains the "publish" option for me to click
    ...
  • Mike_G JotForm Support
    Replied on January 2, 2017 at 8:52 PM

    On your MyForms page, click the form and select "Edit Form"

    Incomplete values; There are incomplete fields in your submisssion error displayed while submitting the form Image 1 Screenshot 40

    Then, on the form's builder page.

    Incomplete values; There are incomplete fields in your submisssion error displayed while submitting the form Image 2 Screenshot 51

    You can also access the Publish wizard of your form through the MyForms page:

    Incomplete values; There are incomplete fields in your submisssion error displayed while submitting the form Image 3 Screenshot 62

    I hope this helps. If you have any further questions, please feel free to contact us again anytime.

    Thank you.