How do I go from sub user to main user?

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    aaway84
    Asked on January 03, 2017 at 05:40 PM

    I have a few forms created but the link on the top tab has the wrong folder name how do I change that

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    Chriistian
    Answered on January 04, 2017 at 12:44 AM

    You can change your account type from a sub-user to a standard free account by switching the account plan to Starter (Free) from the account billing page. Simply follow this link https://www.jotform.com/myaccount/billing or follow the steps below

    1. Click the user icon on the top right

    2. Select Account

    3. Click the upgrade tab

    4. Click on the Starter (free) plan

    Once on the starter plan you should be able to create your own forms, and you will still be able to access the forms that are currently shared with you from the main account heyal325. If you want to transfer the ownership of the current forms, please feel free to contact us using the main account heyal325 and make the transfer request from there.

    Regards.