What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Bounce List

    Asked by gzarin on January 04, 2017 at 11:51 PM

    My email address keeps getting placed on the bounce list. I clear it out and the next day it appears. How do I stop this from happening? Thanks!

    Page URL:
    claims.subro.us

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    JotForm Support

    Answered by BJoanna on January 05, 2017 at 02:20 AM

    Inside of this guide you can find how to prevent bouncing related issues:

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues 

    You can also check this guide:

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications 

    I have also checked email history log on your account and I saw that all recent submissions were sent successfully. 

    Hope this will help. Let us know if you need further assistance.