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NLHIGA ConsultantAsked on December 24, 2023 at 2:06 AM
Conditionally disabling a Form Field does not work when the form is running in the background such as "Unique ID". Can you fix this?
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Ruan JotForm SupportReplied on December 24, 2023 at 2:55 AM
Hi NLHIGA Consultant,
Thanks for reaching out to Jotform Support. I'm really sorry that you're having difficulties with this. The account you used to open this ticket is associated with a Guest account. Are you referring to a form in a different account? If so, can you share with us the username or email address associated with the account you're referring to so that I can check it out? It would also be helpful if you can share the URL of the form.
Once we hear back from you, we'll be able to move forward with this.