What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customize PDF: Need the entire text of the form e-mailed as a .pdf

    Asked by JuggleGod on January 06, 2017 at 04:06 AM
    I need the entire text of the form e-mailed to them as a .pdf. If you refer to the forms I pointed you to you should see the difference in what I’m referring to.
    Thanks!
    -Warren
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    JotForm Support

    Answered by Chriistian on January 06, 2017 at 04:27 AM

    You can customized PDF submissions that will be attached to the email notification so that the text will appear. To do so, please follow the instructions provided in this article: How to Customize PDF Submissions Report.

    If you need further assistance, please let us know.

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    Answered by JuggleGod on January 06, 2017 at 02:46 PM
    Thanks.
    I’ve started working on it, but its not formatting the way I want it to. Here’s the link to what I’m working on, and its not including the text that I want included even though its showing it on the customize pdf design thing.
    https://www.jotform.com/page.php?p=pdfEditor&formID=70017197120143&reportID=70055382106044
    Any help would be great!
    -Warren
    ...
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    JotForm Support

    Answered by Chriistian on January 06, 2017 at 05:39 PM

    Hi there,

    I checked your current design and the actual PDF sent by the form. Here are side-by-side comparisons of your design vs. the actual PDF.

    So far, in the actual PDF sent to me, the texts that are in the design are there as well. Can you please send us a screenshot showing the part/text in the PDF design that is not included in the actual PDF? Please see this guide How to add screenshots/images to questions to the support forum?

    Regards.

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    Answered by RalphDoane on January 06, 2017 at 06:05 PM

    Got it! I see where the confusion is. So, I have a block of text in the form (pre-submission), that I need to have displayed in the .pdf. I believe that’s what’s missing. I've included some screenshots and a .pdf. The first screen shot is of the form, with the field that I want included in the final .pdf. The block of text I need starts "In consideration of"

    The next photo is of the form filled in, showing the same block of text I need in the .pdf.



    The final screenshot shows the portion of the .pdf where that block of text should be, yet its not there. That's what I'm trying to get included in the .pdf.



    Need any other information from me, and does this make sense?

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    JotForm Support

    Answered by Chriistian on January 06, 2017 at 09:09 PM

    To show the texts on the submission PDF, you need to enable the Show Headers and Texts setting from the submission page.

     

    Here is a sample PDF I have downloaded form one of your submissions with the Show Headers and Texts setting enabled.

     

    Do let us know if you need further assistance.
    Regards.