What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I set up a registration form for a monthly subscription business?

    Asked by johannawise on January 08, 2017 at 07:24 PM

    How do I set up a registration form for a subscription business where the subscriber's credit card is billed monthly?

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    JotForm Support

    Answered by John_Benson on January 09, 2017 at 01:54 AM

    You can change the Payment type option in the Payment wizard to Sell Subscriptions. Here's how:

    1. Open your form and select the payment field then click the Wand icon (payment wizard).

    2. Change the Payment Type to Sell Subscriptions

    Here's a guide: https://www.jotform.com/help/166-How-to-Setup-a-Recurring-Payment-Option

    Hope that helps. Let us know if you need further assistance. Thank you.

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    Answered by johannawise on January 09, 2017 at 03:46 PM
    Thank you for your speedy response.
    I set up my form. What I’m asking about is the mechanics of the billing. Once clients fill out this form and submit it, does PayPal automatically bill them each month?
    ...
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    JotForm Support

    Answered by Chriistian on January 09, 2017 at 06:27 PM

    Hi there,

    The answer to your question is yes. Once you choose "Sell Subscriptions" in PayPal integration and follow the instructions given by my colleague, PayPal will automatically bill your customers each period (depending on the subscription period you choose). To set your subscription period, please see below.

    Let us know if you need further assistance.

    Regards.