What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not working

    Asked by bridalbegin on January 09, 2017 at 04:23 AM
    HI there
    My form is NOT working now what i entered on my template form is not the same as the published version. some clients have not been able to upload their answers https://form.jotform.com/70007040578247
    Larissa Meade
    Principle Designer for Bridal Beginnings
    Book a FREE Consultation I 604-722-4509 I info@bridalbeginnings.com
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    “Larissa is a pleasure to work with and she clearly loves what she does …”
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    JotForm Support

    Answered by candy on January 09, 2017 at 05:30 AM

    Dear Larissa,

    I have checked your form and cloned it in order to test it on my side.

    I have seen that you do not have any SUBMIT button on your form. Please add a submit button as you can see the following screenshot in order to let your users save the form.


    After adding a submit button, your form will work perfectly.

    If you need further assistance, let us know.

    Thanks in advance.