What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
As of now your account has 5 submissions and 65 form views. Since the account hasn't exceeded the limit for a free account, your forms will remain active and you should be able to receive submissions. If you only expect to receive less than 100 submissions per month, then you can stay on the free plan. If you expect to receive more than 100 each month, then you can upgrade your account.
However, you currently have 6 forms on your account. Please note that free accounts can only have up to 5 forms. You will still be able to use all 6 of your forms and edit them as you like. But if you want to create a new form, clone, or restore deleted forms, you can choose to upgrade to a higher plan. Upgrading will also increase the limit of submissions and form views that you can receive per month. You can check our pricing page here for more info on each plan: https://www.jotform.com/pricing.
Please let us know if you need further assistance.