My upload space was full although I deleted

I got a message that my upload space was full so I went in and downloaded and then deleted all my submissions.

The upload space counter in my account settings still shows they are all there. Is there another step I need to follow to get the uploads to delete permanently?

Thanks

Hello,

We're sorry for the inconvenience you have.

I've cleared your form caches and your form spaces look okay now as you can see the screenshot below of your account usage:

If you need any further assistance, let us know.

Thanks!