Receipt for customer via Jotforms and stripe?

  • jborsukow
    Asked on January 11, 2017 at 10:28 AM

    Im Using jotforms to send data and complete a transaction thru Stripe. s there a way to have a email receipt send when the transaction completes. What I mean is  real receipt not like a semi one but complete in a format with name , address, date, amount etc?

  • Kevin Support Team Lead
    Replied on January 11, 2017 at 12:44 PM

    You should set up an email notification to get notified each time your form is submitted and received a payment, you could also set up an email auto-responder that will be sent to your submitter. 

    For both emails you are able to customize the template that is sent and add the needed info from the form, including the payment field will also include the Stripe payment details and it looks like this when received: 

    Receipt for customer via Jotforms and stripe? Image 1 Screenshot 20

    Here's also a guide about Stripe info in emails that may help you: How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Hope this helps.