How to Strip Payment Labels and Separate Payment Information on Email Alerts

Jotform’s Payment Elements sends its data in a format where labels are present. This isn’t useful if you’re going to create a custom email with the individual payment information. The trick to strip the payment labels would be adding a payment suffix to the payment element tag.

Field tags can be found in your form’s Email Alerts. Here’s how you can do the trick:

1. In the Form Builder, go to the Settings tab.
2. Select Emails on the left panel.
3. Hover your mouse over the Notification Email, and click the Pencil icon to edit.

4. Look for the field tag of the payment element. In the below example, you’ll see {myProducts}.

5. Start adding the field tag with the required suffixes. The payment suffixes available are:
   • transactionid
   • total
   • subtotal
   • tax
   • shipping
   • product
   • firstname
   • lastname
   • email
   • addr
   • city
   • state
   • zip
   • country
   • customerid (Stripe)

As mentioned above, if your payment element’s unique name or tag is {myProducts}, simply insert the suffix separated by a colon. So, if you’re going to display only the product total, it becomes {myProducts:total}. Likewise, if you want to display only the PayPal transaction ID, the tag will be {myProducts:transactionid}.

You can also construct a custom email with the tags, for example:

Here’s a demo form to see it in action: https://www.jotform.com/220113682157954.