What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem with saving and previewing of my forms

    Asked by keyless on January 11, 2017 at 11:54 PM

    Hi there, i think we got a problem on European Server....there is no way to save and preview any form....can you control this?

     

    Attempt do it with more than one browser....

    Page URL:
    https://eu.jotform.com//?formID=62451765986369

    Screenshot
  • Profile Image
    JotForm Support

    Answered by BJoanna on January 12, 2017 at 04:09 AM

    I was not able to replicate mentioned issue on my EU account. I was able to save and preview my forms.

    I have also logged into your account and I was not able to replicate mentioned issue.

    It was probably temporarily issue. Please logout form your account, close and reopen browser, log into your account and try again.

    I have also cleared your form cache

    Let us know if you need further assistance.