What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form not found: Form ID is missing or irregular

    Asked by Afridi on January 14, 2017 at 09:59 AM

    I am getting the following error:

    Form not found: Form Id is missing or irregular:

    The url is as follows:


    What should I do?

  • Profile Image
    JotForm Support

    Answered by BJoanna on January 14, 2017 at 10:27 AM

    I have checked ID of that form, but I was not able to find any form in our system with that ID. It seems that from is deleted. 

    Also when I checked link you provided I got following message. 

    Link that you provided is link with custom domain of the form. However link is secure HTTPS and HTTPS (SSL) is currently not supported for custom domains, like it is mentioned inside of this guide: https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform 

    I was able to open the form over non secure link: http://form.polytechnice.fr/form/62915227166 

    When are you receiving mentioned error? When form is submitted? Is that your form? Is so please tell us the username of your account. 


    Looking forward to your reply.