API Limit Email

  • taffpayne
    Asked on January 15, 2017 at 11:45 AM

    Why do I have an email regarding reaching my API limit when I am not using the API's.

  • David JotForm Support Manager
    Replied on January 15, 2017 at 4:35 PM

    This is odd, you are right, there is not an API key on your account:

    API Limit Email Image 1 Screenshot 20

    I will send this to our back-end team for further investigation. You will be updated via this thread.

  • Scott JotForm Developer
    Replied on January 16, 2017 at 8:27 AM

    Hey taffpayne,

    The issue is fixed now. We had a temporary issue on the EU servers that caused a malfunction on API call limits.

    On another note, even if you don't define a unique API key, authorized apps (in your case Zapier), integrations and widgets, will use API calls off your daily limit in order to operate. For further information please take a look at our Daily API Call Limits user guide.

    Cheers.