What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I deleted an active form this morning, not realizing I needed access to the submissions. Is there a way to retrieve those submissions?

    Asked by santabarbaratamales on January 16, 2017 at 10:38 AM
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    JotForm Support

    Answered by John_Benson on January 16, 2017 at 12:14 PM

    Yes, you can still retrieve the submissions as long as you didn't purge the form in the Trash folder. Please check your Trash folder and Restore the deleted form. 

    Here's a related guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Hope that helps. If you have any questions, let us know. Thank you.