What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not Responsive

    Asked by JohnDunn on January 16, 2017 at 11:07 AM

    Good day,


    I have just finished creating a form for website design, and I have edited it in the Form Builder and have selected 'Make this form responsive' yet when I go onto the form on my website on my mobile phone the form still does not fit onto the screen (it is much larger). I have to shrink it in order to see it properly and then the rest of my page looks very small.

    Is there a way to fix this?

    Page URL:

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    JotForm Support

    Answered by BJoanna on January 16, 2017 at 01:34 PM

    I have tested your embedded form on my Samsung Galaxy S4 and it seems that you were able to resolve your issue. You from is responsive on my end.

    If the issue is still not resolved on your end, please let us know which mobile device are you using. 

    You can also add Mobile Responsive widget to your form to see if that will resolve your issue. 

    How to Add a Widget to your Form?

    Hope this will help. Let us know if you need further assistance.