- smithpa3Asked on January 16, 2017 at 05:03 PM
I get the proper "Thank You" notificaton but no email was sent or received.
- JotForm SupportChriistianAnswered on January 16, 2017 at 09:08 PM
Your email address firstname.lastname@example.org was previously added to the bounce list, which is why the notification emails were not sent. Although upon checking, it appears that the email has now been removed from the bounce list. You should receive the next email notifications successfully. I have sent a test notification to confirm.
To prevent further bouncing issues, please see our guide here: How to Prevent Email Bouncing Related Issues