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LifepointAsked on January 17, 2017 at 9:43 AM
Users are not receiving emails.
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Kiran Support Team LeadReplied on January 17, 2017 at 11:18 AM
I have checked the email history log of your account and see that some of the email addresses list below in our bounce list which may be causing the issue.
bdye@lifepoint.org, vcarrillo@lifepoint.org, ahenley@lifepoint.org, bparker@lifepoint.org, ldiehr@lifepoint.org, lparkhouse@lifepoint.org
I have removed them from the bounce list and they should be receiving the email notifications. Also, please check the following guide that can help you with troubleshooting email delivery issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Please get back to us if you need any further assistance. We will be happy to assist.