Follow on survey

  • kjones2719
    Asked on January 19, 2017 at 1:41 PM

    Hi!

     

    Can I create a survey where we can capture the information even if they don't hit the submit button

    i want to create a two page survey. The first page is a signup form. once they click the next button i want the responses to be recorded but on the second page i also want additional questions.

  • Kevin Support Team Lead
    Replied on January 19, 2017 at 3:12 PM

    To get the info filled in the first page of your form will be required to click on the submit button, it is not possible to partially submit the info, submit initially the first page only and then submit the second page. 

    What you want do is to add conditions to your form to show the fields you need to be filled and submitted on each page, for example, you could add a first set of fields and ask your submitter to fill the form our, then as thank you page you could redirect the user to the same form, but with a parameter in the URL that will indicates that the second set of fields will be shown so the conditions hide the fields already filled and show only the rest. 

    I made a sample form to show you how this may work, to test fill out the form as normal, then when clicking on the submit button (it can be changed to say next too) you will be redirected to the same form with the parameter "?second=true" in the URL, this will show the second set of fields and then your submitter can finish the form, finally when the second set of forms is filled out the thank you message will be displayed. 

    Here's the link to my sample form: https://form.jotform.com/70186272002951 

    If this works as you would need then let us know so we can provide you the steps to apply it to your form, you could also clone it if you want to inspect what I did: How-to-Clone-an-Existing-Form-from-a-URL

    But with this method you will have two different submissions, so the first time will generate a submission and the second time another different submission. 

    Another option that I can think is to allow your users to edit the form, for example, allow them to submit the form with the first initial data filled out and then provide them the link to the edit and fill out the rest of fields needed. 

    Here's a guide about allowing users to edit their submissions: https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date 

    However, please take a look to the given options and let us know if you have any question.