What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I restore submissions that I mistakenly deleted?

    Asked by mokahdimes on January 21, 2017 at 07:11 AM

    I upgraded and then last year's submissions appeared. Like 600 plus. Will trying to fix I mistakenly deleted my 2017 submission. Can you please fix this. I had 100 2017 submissions now I have non.

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    JotForm Support

    Answered by AIDAN on January 21, 2017 at 11:43 AM

    Hi, thank you for contacting us.

    Unfortunately, we do not store backups for deleted submissions and it is the responsibility of the user to manage them.

    What I can suggest, in order to try to collect these pieces, and only if you have setup email notifications for the form(s) in question, is to:

    1. Check your email inbox for these email notifications, as they contain submissions data.

    2. Check your email history for these notifications, if you do not have them on email.

    I apologize for not being able to help more, and I thank you in advance for understanding.