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  • Profile Image

    Issues on form after migrating to V4.

    Asked by Benflips on January 23, 2017 at 12:30 AM

    So...i am going through my form and there are still some MAJOR problems that I can see at this stage (different to those above).

    I hope there is some simple fix for this...

    It seems that none of the Form Collapse widgets close when the next form collapse is opened.

    A significant number of my fields are in their correct place in builder, but are behaving differently (and appearing in the wrong place) in preview...

    This is only a partial list to explain the problem (I'm sure there are many more...). I wasn't going to write a whole list out in case there is a simple back-end fix you can apply...

    Examples:

    Title appears at the end of the name line, not at the beginning

    Preferred name (when conditionally appears), appears at the start of the line not at the end

    Height and Weight are not on their own line (despite being arranged that way in builder)

    Postal question not on it's own line

    Order of postal address fileds is wrong

    Email appears between phone number fields, not on its own line

    Emergency contact name appears at the end of the line, not the beginning

    Are you supported... and Does someone else pay your account appear on one line before an option is selected (they should be on their own individual lines), then when their YES option is selected, the fields are in the wrong order...

    Please help! This is all because of V4 stuffing up my form I'm sure!

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 23, 2017 at 02:54 AM

    Hi,

    I'm currently checking your form. I'll get back once I've done investigating.
    Regards

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 23, 2017 at 03:46 AM

    It seems that none of the Form Collapse widgets close when the next form collapse is opened.

    I've already sent this as a feature request as you have requested here in this thread:  https://www.jotform.com/answers/1042529-Form-Collapse-Automatically-close-an-open-form-collapse-if-another-closed-form-collapse-is-opened-#3

    A significant number of my fields are in their correct place in builder, but are behaving differently (and appearing in the wrong place) in preview...

    Can you please remove this custom CSS code on your form and see if this works?

     

    .form-all > ul:first-child + ul .form-col-1 {

        float: none !important;

    }

     

    Let us know if you need further assistance.
    Regards

  • Profile Image

    Answered by Benflips on January 23, 2017 at 05:57 PM

    Hi Chriistian,

    I've removed the code as you specified but I cannot test, because now when I go to preview the first form collapse widget won't open!

    So I can't actually progress through my form at all (due to the conditions I have in place - the page break does not appear until after other elements are filled in!

    Can you help me figure out why?

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 23, 2017 at 08:28 PM

    I have moved your question about the form collapse to a new thread. Please follow this link to view the thread: https://www.jotform.com/answers/1043848 
    Thank you.