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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problema nella modifica del form

    Asked by raffaelespa on January 23, 2017 at 04:01 AM


    ho modificato il form con dei campi nuovi e nel corpo della mail è rimasto come quello vecchio, il pdf invece è giusto con i campi nuovi.

    cosa sbaglio?




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    JotForm Support

    Answered by Chriistian on January 23, 2017 at 04:20 AM


    To my understanding, you modified the form by adding new fields but the email notification has remained the old one? 

    I checked your email notification settings and I noticed there are some errors on it. Please see the image below:



    Can you please try to re-add the email notifications set on your form and see if it works?

    If issue still persists, please try to clear your form's cache and browsers cache.

    If you need further assistance, please let us know.