problema nella modifica del form

  • raffaelespa
    Asked on January 23, 2017 at 4:01 AM

    Buongiorno,

    ho modificato il form con dei campi nuovi e nel corpo della mail è rimasto come quello vecchio, il pdf invece è giusto con i campi nuovi.

    cosa sbaglio?

     

    grazie

     

  • Chriistian Jotform Support
    Replied on January 23, 2017 at 4:20 AM

    Hi,

    To my understanding, you modified the form by adding new fields but the email notification has remained the old one? 

    I checked your email notification settings and I noticed there are some errors on it. Please see the image below:

    problema nella modifica del form Image 1 Screenshot 20

     

     

    Can you please try to re-add the email notifications set on your form and see if it works?

    If issue still persists, please try to clear your form's cache and browsers cache.

    If you need further assistance, please let us know.
    Regards