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    The submission in the email do not appear

    Asked by Kevin  on January 23, 2017 at 04:31 AM

    I created a firm with many different fields.  Fields that required typed input are left blank when submitted.   I've tried several times.  Wheel answers don't appear.  

     I've seen about Javascript but don't think that's the issue.  

    What are the reasons many fields inputted would not show on response to my email?   

    Thanks,  if I can't fix with a general answer I'll provide screens shots etc 

    Kevin

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    JotForm Support

    Answered by candy on January 23, 2017 at 05:22 AM

    Dear Kevin,

    We do not see any information related to your form and your account in your question. Could you please give us the form URL that you have created in order to let us assist? If you embed your form into a website, please also give us the website URL.

    Moreover, it's better if you can provide us screenshots related to your problem.

    As I have understood your question: you have tried to submit your form while the required fields were blank and the answers did not appear. You are not able to submit the form while the required fields were blank. The warning message should have appeared and you can not submit the form. This is the normal case. For further information related this issue, please check the following document: https://www.jotform.com/blog/254-Should-You-Use-Required-Fields-on-Your-Form 

    Related to your email problem: Maybe the field names or email configurations could be wrong. If you give us any information related to your account, we will be able to assist.

    Furthermore, maybe you might need the information related to our emails as you can find in the following document: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    Thanks in advance.