Upgrade buttons not working

  • Profile Image
    rlafleur
    Asked on January 23, 2017 at 04:24 PM

    I am on a mac.

    I tried to go to you upgrade page from the pricing page.

    Tried chrome, firefox and opera.  I keep all my software up to date.

    None of them would go to the payment page.

     

    I am logged in as rlafleur

     

    How can I upgrade?

     

  • Profile Image
    liyam
    Answered on January 23, 2017 at 09:27 PM

    We apologize for this inconvenience, rlafleur.

    I am able to replicate the problem and have escalated this matter to the development team.

    We'll let you know once the problem is fixed. 

    Thanks for your patience and we apologize for this inconvenience.

     

  • Profile Image
    liyam
    Answered on January 23, 2017 at 09:41 PM

    Hello again, rlafleur.

    For the meantime, please go to https://www.jotform.com/myaccount/billing and do the upgrade there.

    Thanks.

  • Profile Image
    EltonCris
    Answered on January 23, 2017 at 10:18 PM

    This is fixed. Upgrade buttons in the pricing page should work now. Please try it again.

    Regards!