What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Preciso Imprimir em uma Impressora Térmica de 57mm

    Asked by fastburger on January 23, 2017 at 08:11 PM

    Boa noite! Estou com um problema!

    Preciso que meus emails de notificações sejam impressos em uma nota, de 57mm 

    O ideal seria se o PDF que encaminho junto ao email, pudesse ter as dimensões e quebra de linhas no tamanho correto para impressão.

    Caso esta forma não seja possível, existe alguma outra coisa que posso fazer para resolver este problema?

    Muito obrigado =)

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    JotForm Support

    Answered by Chriistian on January 24, 2017 at 12:59 AM

    Unfortunately it is not possible to change the dimension of the PDF for the 57mm thermal printer. I am not too familiar with thermal printers. However, perhaps a possible workaround would be to customize the pdf and position the fields in a way that they can all be visible within the thermal printer's dimensions. Please see our guide here on How to Customize PDF Submissions Report.

    Please let us know if you need further assistance.
    Regards.