I cannot upgrade my account

  • mattparkerseverin
    Asked on January 23, 2017 at 9:10 PM

    I want to update to a paid subscription, but the buttons appear broken. I tried different browsers and devices. My internet connection is fine. This is what I get from the console - https://www.dropbox.com/s/otr27uduxijon6a/Screenshot%202017-01-23%2018.08.32.png?dl=0

    I need to upgrade my account ASAP, I didn't realize I was on the free account and I'm accepting CC transactions.

    Page URL: http://www.maggyhaves.com/fundraiser/
  • Elton Support Team Lead
    Replied on January 23, 2017 at 10:11 PM

    Thanks for reporting. We are aware of this problem and has now been reported to our developers. It should be fixed anytime soon.

    Please upgrade through your billing page, for now https://www.jotform.com/myaccount/billing.

  • Elton Support Team Lead
    Replied on January 23, 2017 at 10:21 PM

    This is now fixed. Upgrade buttons on the pricing page should work now. Please try it again.

    Regards!