One of my clients gets blank emails from form

hello, one of my clients gets blank email confirmation and I also get a blank email notification from her from Jotform.... this only happens for her.

I have checked our logs for the form and I don't see any empty emails there. Please check your email history and share with us the URL of the email that is empty.

https://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

Or, ask your client to forward us the blank email to support@jotform.com. Please update us here after so we can check the email right away.