What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account and it is schedule to be downgrade on 01/25/2017. Right now, you're under the Bronze plan which can holds 10,000 form views. If you're expecting a lot of traffic where you embed your form, our recommendation is to upgrade your subscription to Silver plan that can holds up to 100,000 form views.
Here's our pricing page link: https://www.jotform.com/pricing.
Here's our guide upgrading your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Please contact us again, if you have any questions. Thank you.