What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unique Submission doesn't work for me.

    Asked by ayadov77 on January 25, 2017 at 07:56 AM

    I get repeated submissions with this Form and I tried Unique Submission on Loose Check, but I still get repeated submissions some times.  I don't want to use the (Strict Check) because some Clients use the form in a daily base.


    is there a way to stop that? please


    Thank you


    Express Schiphol Taxi

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    JotForm Support

    Answered by Chriistian on January 25, 2017 at 09:29 AM

    If you set the Unique Submission to Loose Check (Check Cookies Only), it only checks the data saved on the browser (cookies). If the user submits the same data on a different browser/device then the data will still be submitted. If you do not want to enable the Strict Check (Check Cookies and IP), then you can setup/enable the Unique Question setting as additional restriction on the form submission.


    For more information, you can check this article: How to set Form Limits Based on a Unique Question.


    Do let us know if you need further assistance.