I have all my forms deleted. How can I get them back?

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    hallou1
    Asked on January 25, 2017 at 10:43 AM

    I've reached my maximum of 5 forms and wanted to delete not used forms. But sadly I've deleted all my forms. How can I get them back? Do you have a backupsystem. Time of delete was 25. january 2017 ca. 16:35 german time.

    Thanks for your support.

    Mike

  • Profile Image
    BJoanna
    Answered on January 25, 2017 at 11:28 AM

    I have checked and you have 3 forms inside of My forms folder. Did you restored those three forms? Forms can be restored from Trash folder. I have checked and you do not have any form inside of Trash folder. 

    https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms 

    If you have Purged your forms from Trash folder then it is not possible to recover them. 

    Let us know if you need further assistance.