What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I make my form fillable by my clients?

    Asked by Bridgette on January 26, 2017 at 10:49 AM

    I have created a form. I have the link, but how do I make the form editable for submission. If I put my link on my website, how can I make it so that when clients click on it, they can edit the form and submit it to me



    This is a re-post of a comment on How to enable/disable a form

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    JotForm Support

    Answered by Boris on January 26, 2017 at 11:43 AM

    When your users click on a link to your form, they'll be able to fill out the form and submit their response to you.

    You can add a form into your website by following this guide:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Simply cope the iFrame embed codes, and paste them into your own website. Once you publish the changes, the form should load on your website, and users will be able to submit it from there.

    Please try it out, and let us know whether you need further assistance.

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    Answered by Bridgette   on January 26, 2017 at 11:54 AM

    When my users click on the link, the form comes up but there isn't an option to edit. Is there a customer service number available? 

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    JotForm Support

    Answered by Boris on January 26, 2017 at 12:06 PM

    We do not offer phone support, but we'll gladly assist you right here through email.

    Can you please let us know the URL of your form, so that we can check it out for you? Thank you.

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    Answered by Bridgette   on January 26, 2017 at 12:35 PM

    https://form.jotform.com/70253860132145

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    JotForm Support

    Answered by Welvin on January 26, 2017 at 01:07 PM

    This is a text format. The underlined areas are not fillable and I think this is what you mean. You have to use our text box field for the input areas. Input like the Name, Email, Address, Date, all of it. 

    Please check this guide to create your first form with Jotform: https://www.jotform.com/help/2-How-to-Create-Your-First-Web-Form

    Let us know if you need further assistance. 

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    Answered by Bridgette   on January 26, 2017 at 02:06 PM

    thank you. I realized my mistake. Will you please let me know how many submissions be can be made on one form before I have to upgrade the account? 

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    JotForm Support

    Answered by david on January 26, 2017 at 02:51 PM

    Free accounts can receive up to 100 regular submissions or 10 payment submissions per month before needing to upgrade.

    For more information on what each level of subscription allows for, see our pricing page:

    https://secure.jotform.com/pricing

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    Answered by Bridgette   on January 26, 2017 at 03:44 PM

    Thank you! Last question I think... I have the forms on my website and they have been marked to be responsive. When I try to put information on my forms from my phone, the screen jumps back and forth and won't stay where I am typing . Is there something that I can do or need to do so that this doesn't happen? 

     

    The forms are here

    https://www.clockworkpt.com/forms

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    JotForm Support

    Answered by david on January 26, 2017 at 03:53 PM

    Since this question is unrelated to the original, I have moved it to a thread of its own.  I will address your new question in the following thread shortly:

    https://www.jotform.com/answers/1047873