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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form errors about some required fills despite filling them all

    Asked by midmarksales on January 26, 2017 at 11:07 AM

    I am receiving this error when trying to submit my form. There are no required fields on this page and the other pages do not allowed me to advance if a required field is not filled out. Why am I getting this error (see screenshot attached). 

    Page URL:
    https://form.jotform.com/midmarksales/customer-visit-request-form

    Screenshot
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    JotForm Support

    Answered by AIDAN on January 26, 2017 at 12:13 PM

    Hi, thank you for contacting us.

    I cloned your form and did a test submission, and it worked correctly without showing me any errors:

    Here is my cloned form: https://form.jotform.com/70254328359964

    Please consider clearing your form cache and browser cache, and testing it again.

    If you need further assistance please let us know. We will be happy to help. Thank you.