What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My email keeps getting removed from the mailing list?

    Asked by TheAsatruCommunity on January 28, 2017 at 03:45 PM

    Each time I log in, I get a message saying that my main email was added to the do not mail list, which defeats the purpose of having the applications emailed to me; which is how I do my work. 


    Please advise. 

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    JotForm Support

    Answered by BDAVID on January 28, 2017 at 09:08 PM

    If you email address is constantly added to bounce list. It means that your email service provider is rejecting our notifications. Please check your spam folder, and if you find any JotForm email, make sure to mark it as NOT SPAM.

    If the issue continues, you should use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Let us know if you need more help.