Unable to copy the form in other account.

Hi I am trying to copy and import form into another account, as we have seperate gyms, i followed the steps but it doesn't seem to be working.

Hello Burns Gym,

Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this.  Can you please let us know what issue you are getting? The process gets stuck in between or the form is not getting copied to another account? By following the steps mentioned in the guide you attached, a copy of the form should get created on your other account.

It would be great if you could record a short video of your issue and send it to us. It would help us to understand what exactly is happening on your end. You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use loom to record the video and share the video link with us.

It would also be great if you share the form link to us, so we can also try on our end to replicate the issue.

Once we hear back from you, we'll be able to move forward with a solution.